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FAQ
What is a domain name?

A domain name is your website name. A domain name is the address where Internet users can access your website. A domain name is used for finding and identifying computers on the Internet. Computers use IP addresses, which are a series of number. However, it is difficult for humans to remember strings of numbers. Because of this, domain names were developed and used to identify entities on the Internet rather than using IP addresses.

What is web hosting?

Web hosting is a service that allows organizations and individuals to post a website or web page onto the Internet. A web host, or web hosting service provider, is a business that provides the technologies and services needed for the website or webpage to be viewed in the Internet. Websites are hosted, or stored, on special computers called servers. When Internet users want to view your website, all they need to do is type your website address or domain into their browser. Their computer will then connect to your server and your webpages will be delivered to them through the browser..

What's the difference between a domain and hosting?

To launch your website online you will need both- domain as well as web hosting. A domain helps your audience to find your website with an address, while web hosting is the space on the web server where all the content of your website resides.

Do you provide any custom hosting package?

We have already designed a wide range of web hosting plans that you can choose from. However, you can upgrade your existing web hosting plans anytime. This upgrade can be done instantly and doesn't affect your web hosting.

Will I get any technical assistance from you?

Our technical support team is available 24/7/365 days to answer any of your hosting related queries or resolve any technical issue that occurs. if you have any issue so we are always ready for your help.

Can I resell your hosting service?

Yes, we do provide reseller hosting for those who want to re-sell our web hosting services. This reseller hosting is white labeled, which means you can add your own brand name while selling web hosting packages.

Which web hosting shall I choose for my WordPress website?

We have a special infrastructure for websites built in WordPress. You can check our managed WordPress hosting plans to host your WordPress website.

Can i sell reseller plan also?

Yes, If you buying our master reseller plan. then you can sell shared hosting and reseller hosting also.

What are your modes of payment?

Payments are accepted through Paytm, Upi, Paypal, netbanking, Bank Transfer as well as Cheque.

Once I purchase a hosting account, can I cancel it later?

Yes, you can cancel your hosting account before the first 7 days of your purchase and get the refund. We offer 7 days money back guarantee for our customers.

Can I transfer an existing domain name to nextrahost servers?

Yes. You can transfer your existing domain name to nextrahost server. Just ensure you ask to transfer the old domain and not the new one.

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